Attention all customers of the CSD AFD Online Canteen! The sales for the month of October 2023 started! For any assistance, please contact the AFD Help Desk at 0120-6933434 and support is available from Monday to Sunday, between 09:00 AM and 06:00 PM.CSD AFD Online Portal Announcement in August 2021
Sale has been started for the month of August 2021 for the items for which rates have been received
If an item/index is not visible in the portal means that the selling rate is not submitted by oem due to changes in model/price/production issue etc.
Such items will be available for sale as and when rates are received & updated in the portal.
w.e.f 15th May 2021 only for loan cases, the loan amount sanctioned by the bank can be made by direct bank transfer into the bank account of CSD ho and balance amount if any have to be deposited through AFD portal payment gateway only.
For all refund cases, CSD beneficiaries have to submit an application to nominated URC along with bank & account details for processing refund by URC & concerned CSD depots.
Please see contact us to get details of email ids to approach concerned offices
Urgent information to all beneficiaries
Selling rates of July 2021: rates, as received from OEM, are updated in the portal and items are available for sale. if an item/index is not visible in the portal means that the selling rate is not submitted by OEM due to changes in model/price/production issue etc. such items will be available for sale as and when rates are received & updated in portal.
Kindly contact SCPL on helpdesk number 0120-4699923 to resolve all issues related to user registration, user admin approval & login.
Kindly call CSD head office helpline numbers 022-35104185, 022-35104186 (during office hours) and message with details on WhatsApp number +91-9321601308 for issues related to items, rates & dealers published in the portal.
For all other queries related to policy issues please call the helpline number of CS dated 011-26181892.