CSD AFD User Registration and Login Problem – How to Solve?
If you encounter any issues with Registration & Login while accessing the CSD AFD online portal, we recommend that you refer to the instructional videos provided by the CSD AFD Team. The videos cover both general topics and specific registration, login, and purchasing processes, with the first two videos being of a general nature, and the last two focusing on registration, login, and purchasing. In addition, we suggest that you review the User Manual of AFD CSD Online Portal, which is available in PDF format. It is important to read all three registration manuals, beneficiary manuals, and depot manuals thoroughly before making any purchases or lodging complaints with the CSD AFD Team.
CSD AFD Online Portal User Manual
Manual PDF | Download PDF |
Registration Manual | Download |
Beneficiary Manual | Download |
Depot Manual | Download |
CSD AFD Helpline Number for Convenient Online Registrations: Looking to register on the Canteen Stores Department (CSD) AFD Online Portal? Avoid peak hours and opt for a hassle-free experience! The registration page is only accessible after 6 pm, due to heavy traffic during business hours. To ease the process, we recommend filling the registration form early in the morning or late at night. If you encounter issues with registration or login, reach out to the CSD AFD helpline number for prompt assistance. Don’t hesitate to call for further clarifications and a seamless registration process.
For CSD AFD Online Portal User Registration issues Contact Phone Number
Looking for assistance with CSD AFD online portal registration? Contact our helpline number at 0120-4699923. Additionally, the Canteen Stores Department (CSD) Head Office can be reached at 022-35104185 and 022-35104186. For further queries related to available items, prices, and dealers in the CSD AFD Portal, please reach out to us at our WhatsApp number +91-9321601308. If you’re experiencing any registration approval issues with the CSD AFD Portal, please contact the CSD AFD Portal at 011-26181892.
AFD Portal CSD E-Mail ID List
CSD AFD Helpline Number: Contact Details for Beneficiaries: If you’re a CSD AFD beneficiary and experiencing any difficulties, we’re here to help. Below are the contact details for various issues:
1. Beneficiary Registration and Updation Issues – Contact Email ID: customerafd1@cims-net.co
2. URC Registration & Updation issue – Contact Email ID: https://afd.ddgcs@csdindia.gov.in
3. Login & Password issue, Smart Cards, Policy or Eligibility related queries, Product Availability, Pricing, and Dealer related queries – Contact Email ID: https://afd.ddgcs@csdindia.gov.in
4. All Refund Issues After Demand is Placed in Portal, Issues related to Demand & LS Orders, Issues Related to Change of URC after placement of Demand, and Issues Related to Short Payment and Excess payment made by CSD beneficiary while placing Demand – Contact Email ID: Respective CSD Depots
5. All Refund Issue without placing Demand in Portal and All Payment Issues with respect to Payment Gateway (Razor Pay) – Contact Email ID: https://agmaccts1@csdindia.gov.in, https://agmaccts2@csdindia.gov.in
6. AFD-I Items Delivery Issues, CSD Beneficiary facing any issues with Nominated URCs, and Issues Related to CSD Dealers – Contact Email ID: Respective CSD Depots and Respective Regional Managers
7. Issues related to RTGS Payment made by CSD Beneficiary & Banks – Contact Email ID: Respective CSD Depots
CSD AFD Helpline Desk
If you need assistance with CSD Canteen services, feel free to reach out to the helpline numbers provided: 022-35104185 and 022-35104186. For any concerns regarding user registration, kindly send an email to customerafd1@cims-net.co. Similarly, if you have any issues related to beneficiary registration or updation, please reach out to customerafd1@cims-net.co. To address URC registration and updation matters, you can direct your queries to https://afd.ddgcs@csdindia.gov.in. For any problems pertaining to login, password, Smart Card, policies, eligibility requirements, product availability, pricing, or dealer-related inquiries, please contact https://afd.ddgcs@csdindia.gov.in via email.
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