CSD AFD Portal Registration Login Issues Contact NumbersPurchase of Against Firm Demand Items Through Canteen Stores Department
www.afd.csdindia.gov.in
CSD Online Website Launched on 8 January 2021
Raksha Mantri Shri Rajnath Singh today launched the Online Portal https://afd.csdindia.gov.in/ for the purchase of items Against Firm Demand (AFD) from CSD Canteens. The objective of the launch of this Online Portal is to enable about 45 Lakh CSD beneficiaries including Serving & Retired persons from Armed Forces and Serving Civilian Defence employees to purchase AFD-I items (like Cars, Motorcycles, Washing machines, TVs, Fridges, etc) from the comfort of their home. [Click to read more]
AFD CSD ONLINE PORTAL – Seeks suggestions on correction in dealer, price, and URC
The new online website of CSD seeks valuable suggestions or feedback on the procedure of buying AFD products through the portal. [Click to read more]
CSD AFD Items Online Store Sale – FAQ
What are the mandatory documents for registering at CSD-AFD?
- Grocery Card/ Canteen Card
- Beneficiary Mobile Number
- PAN Card
- [Click to read more]
CSD AFD Online Shopping Store Website – Helpline Phone Number
HelpDesk: For issues related to registration: 0120-4699923 [Click to read more]
CSD Canteen Online Sales – How to Register?
Online Sales of CSD Canteen AFD Items Started Through Online Store! [Click to read more]
CSD Canteen Online Token Booking started from May 2020
Canteen Stores Department (CSD) introduced a new token system for Armed Forces Personnel and OFB employees in various locations from the first week of May 2020. [Click to read more]
TEMPORARY SALES STOP IN DEC 2020 AFD-I PORTAL
AFD-I items sales through ONLINE PORTAL will be temporarily stopped w.e.f. 28th Dec 2020 (10 PM onwards). Next sales of AFD-I items through Online Portal will resume w.e.f. 01st Jan 2021 or after updation of selling price applicable for Jan 2021. During this period, the portal can be accessed by CSD beneficiaries but demand can’t be placed through the Portal.
Soft Launch
CSD AFD Online portal has been soft-launched for doing trials and Beta testing. Please send your valuable feedback using the menu link after login.
Helpdesk Numbers
Kindly contact on helpdesk number 0120-4699923 to resolve all issues related to USER registration. Kindly call CSD Head Office Helpline Numbers 022-79669455, 022-35660788, 022-35660764 only for issues related to ITEMS, RATES & DEALERS published in the portal. (3) For all other queries please call the Helpline number of CS Dated 011-26181892.
Online Payment
Beneficiaries are requested to make an online payment on the portal through net banking and avoid a physical visit to the Bank during Covid Period
Correction in Dealer/Price Data
Please contact CSD Helpdesk Contact Number – 022-79669455 Helpdesk Email Id – [email protected] if you are not able to find dealer/depot/URC in the dropdown or the price is not showing correctly on the portal
Feedback
Depots and URCs can use the Feedback link under Menu for reporting any issues which they may face while entering manual orders
How to purchase AFD items in CSD online?
Go to the official portal of CSD (www.afd.csdindia.gov.in). Register with some simple steps before processing of purchase. And select the item with URC and dealer. Pay online and get the LS Order from your URC.
How to categorized AFD-I items in CSD Canteen?
AFD-I items are generally classified based on the retail price (Rs. 8000 and above).
What are all AFD-I items in CSD Canteen?
AFD-I items are categorized into two segments, one is Four Wheeler and another one is Two Wheelers and White Goods (Home Electrical Appliances)
What are all AFD-I items available in CSD Canteen online?
Car, bike, scooter, and other costly home appliances like Washing Machine, Refrigerator, Air conditioner, etc. are under the category of AFD (Against Firm Demand) Items.