CSD Customer Registration in afd.csdindia.gov.in

CSD Customers should have registered in afd.csdindia.gov.in for purchasing AFD Items!

CSD AFD Login Page

How to register and login in the CSD’s official portal of afd.csdindia.gov.in

Due to heavy traffic (more than 45 lakh CSD smart cardholders), the official portal is hanging most of the time since yesterday (8.1.2021).

Better to try in night hours or early morning time for registration in the portal. The website faces many difficulties as it takes at least 15 minutes for a customer to register his name.

CSD AFD Canteen Registration

Documents for AFD CSD Registration:

1. Canteen Smartcard (Grocery)
2. Pan Card
3. Mobile Phone for OTP verification

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CSD AFD Application Form

Details to be entered in the CSD AFD Online Application Form

• Name on the card
• Card ID Number with 19 Digit
• Chip Number with 16 Digit
• Mobile Number
• Employment Status

Select in Dropdown ↓

• Servicemen
• ESM
• Serving Defence Civilians
• On Deputation

Select in Dropdown ↓

• Army
• Air Force
• Navy Assam Rifles
• Coast Guard
• GREF
• Other Uniformed Organisations
• Defence Civilians

Other Details ↓

• Date of Birth
• Date of Enrollment
• Date of Retirement
• Entitlement Category
• PPO/Discharge No. (ESM)
• PAN Number
• Username
• Email
• Password
• Confirm Password

1. What is Chip number of the CSD Grocery Card?

• The chip number is unique for every Grocery card. The number is printed on the back of the canteen card or printed on your grocery bill.

2. What is the CSD Grocery Card ID number?

• The Grocery Canteen Card ID Number with 19 digits Alphanumeric number printed in your Grocery card.

afd.csdindia.gov.in Registration and Login Process – Online portal for CSD Customers

• A new domain afd.csdindia.gov.in for purchasing of AFD items introduced by the Canteen Stores Department (CSD) on 8 January 2021
• The Department of Stores Department under the Ministry of Defence has launched its online portal for shopping for Armed Forces Personnel and Ex-Servicemen. All CSD smartcard holders can buy AFD products through online without roaming here and there.
• The total process of purchasing a car, bike and home appliances has been changed and simplified. In the pandemic period of Covid-19, the step has welcomed by all. Paperless procedure and social distance also maintained in the new method of purchasing Washing Machine, Air Conditioner and Refrigerator thorough this portal.

afd.csdindia.gov.in – Online CSD Canteen Registration

All CSD Customers have to register before purchase AFD items through this portal is mandatory. The registration process is simple with a few steps. Here we explained a step and step pictorial guide to help you register and login for the first time. After successful registration only you can log in in the portal and continue your online shopping.

1st Step – Go to CSD’s official website of afd.csdindia.gov.in

2nd Step – Click on ‘Shop Now‘ button to start the registration on the home page.

3rd Step – Click on the “Click Here for New Registration” link is given bottom of the page.

You will be directed to the new registration page. Now, you have to keep some documents or details with you.

What are the documents need for registration in afd.csdindia.gov.in?

• Grocery Canteen Card
• Pan card
• Mobile Phone for OTP verification

What are the details asked for registration in afd.csdindia.gov.in?

1. Grocery Canteen Card Chip Number(16 digits)
2. Grocery Canteen Card ID Number (19 digits)
3. Employment Status
4. Organization
5. Date of Birth
6. Date of Joining
7. Date of Retirement
8. Entitlement Category
9. PPO or Discharge No. (ESM)
10. PAN Number
11. User name
12. Emai Id
13. Password

4th Step – Enter your mobile number and click on ‘Send OTP’. You will get an OTP. Enter the OTP in the required box.

5th Step – After entering all details of your Name, Grocery Card ID, Grocery Chip number, Employment Status, Organisation, Date of birth, Date of Joining, PAN number etc, Click the button ‘Submit’.

After successful entry of your all particulars, the system will show as below.

‘Thank You. You have been registered successfully. You will receive a notification after Admin approves your login’.

1. What is the periodicity of other AFD purchase for CSD Customers?

• The periodicity is fixed for CSD Customers as once in 4 years.

2. Is there any minimum service requirement in the car for other AFD-I items?

• No, as mentioned above all categories of canteen smart card holders are entitled to purchase other AFD items regardless of the service period.

3. Who all are entitled to other AFD [Two Wheeler, Refrigerator, Washing Machine, Television, Air Conditioner] items?

The following category of canteen Smartcard Holders are Authorized for other AFD items:-

•  Armed Forces personnel.
• Retired Armed Forces personnel.
• Defence Civilian Employees.

4. When I choose a loan, why can’t I pay through Payment Gateway, Online Payment?

• For loans, the only way to pay is by direct transfer, as the payment gateway will only accept full fees.

5. Can I change the pre-filled details in the checkout form?

• No, all these details are picked from the registration form that the user filled in while registering. Please contact the helpdesk for further queries.

6. Can I buy a second car from AFD within 5 years of buying the first car, if I transfer the first one to my family member’s name?

• No, the car cannot be transferred before completing 5 years of purchase.

7. When can I buy the same category product again?

• Any product of the same kind can only be bought once in a specified period.