For assistance with the CSD AFD Online Portal, kindly contact the Help Desk. The operating hours for this service are from 9:00 AM to 6:00 PM, every day of the week. This guide provides information on how to successfully sell your product in a CSD Military Canteen.
In order to introduce new products in the Canteen Stores Department (CSD), a company must take five steps. Firstly, they must fill out the application form, located at www.csdindia.gov.in, and submit it with the applicable application fee. This fee is non-refundable and must be paid through a demand draft to the Canteen Stores Department Public Fund Account (Main). The maximum number of SKUs that may be applied for in one application is eight. Upon submission, a registration number will be assigned and a preliminary evaluation conducted. CSD may require clarifications and queries from the company at this stage.
Once the documentation is finished, the file will be presented to the Preliminary Screening Committee (PSC) along with samples of the product(s). The Committee usually assembles every other month. The Committee’s verdict will be conveyed to the company through mail as well as on the website. When the Committee narrows down the product, further assessments will be done. These include a market survey, an examination of the factory or warehouse, and cleanliness inspections for food and beverage items. After this evaluation audit has been completed, the business will need to engage in price negotiations with CSD. The Board Of Administration (BOA) will then grant the final approval. After all formalities have been satisfied, the end files are sent to relevant store branches for issuance of the New introduction circular and initial order.
Upon receipt of the Bank Guarantee (if applicable) for the sum specified in the New Introduction circular and the accompanying acceptance letter, along with a hard or soft copy JPEG of the products to be introduced, an Initial Order will be placed with a sixty-day delivery window.
A Repeat Order will be made one month after successful implementation of the Initial Order. For this, the supplier is required to submit an additional Bank Guarantee (if applicable) amounting to the value of the Initial Order for Stores Branch to consider the placement of a Repeat Order with a sixty-day delivery window. This will be subject to the receipt and liquidation of the Initial Order quantity at CSD Depots.
No Repeat Order will be placed by CSD for items introduced under LS Ordering.
Who Can Buy from CSD Canteen?
What procedures must a company follow in order to introduce new products in CSD?
A SIMPLE FIVE STEP PROCEDURE IS REQUIRED TO INTRODUCE PRODUCTS IN CSD:
The company must fill out the application form for the introduction of an item, available here (Link to www.csdindia.gov.in), and submit it, together with the application fee. CSD charges an application fee of Rs 15,000 per SKU or Rs 3,000 per SKU in case of ex-servicemen enterprises. This amount is non-refundable and must be paid through a demand draft in favor of the Canteen Stores Department Public Fund Account (Main). The company can apply for a maximum of eight SKUs in one application.
A registration number will then be allotted to the application and a preliminary evaluation will be conducted. At this stage, CSD may request the company for certain clarifications and queries.
Once the documentation is complete, the file will be submitted to the Preliminary Screening Committee (PSC), together with samples of the product(s). The Committee is generally convened every alternate month.
The decision of the Committee will be communicated to the company via mail as well as through the website. Once the Committee shortlists the product, further evaluations will be conducted. These include, among others, a market survey, an inspection of the factory or warehouse and hygiene inspections for food and beverage items.
Once this evaluation audit has been completed, the firm will have to conduct price negotiations with CSD. The Board Of Administration (BOA) will then give the final approval. Once all formalities have been completed, the final files are sent to concerned store branches for issuance of the New introduction circular and initial order.
When is an Initial Order placed for New Introduction and when is a Repeat Orders placed?
After receipt of Bank Guarantee (if applicable) for the amount specified in the New Introduction circular along with the acceptance letter of the circular, hard/soft copy of jpeg of the products being introduced, the Initial Order will be placed with 60 days delivery time.
Repeat Order is placed one month after successful execution of the Initial Order. For this, the supplier has to submit additional Bank Guarantee (if applicable), for the amount equal to the Initial Order for the Stores Branch to consider placement of Repeat Order having 60 days delivery time. This will be subject to receipt & liquidation of Initial Order quantity at CSD Depots.
No Repeat Order will be placed by the CSD for the item introduced under LS Ordering.
Source: csdindia.gov.in
What is SKU in CSD Canteen?
The full form of SKU is ‘Stock Keeping Units’. The Canteen Stores Department (CSD) organizes more than 5000 SKUs for selling to Armed Forces Personnel.
What is LS Order in CSD?
‘Local Supply Order’ is the full form of LS Order in CSD Canteen. ‘Local Supply Order’ is an authentic letter to get products from the dealer.
